Help Someone
See the World
Again...
Every day, patients delay or avoid life-changing eye treatment simply because they cannot afford it.
Your contribution can help provide affordable eye care, restore vision, and transform lives.
Cancellation Policy
Our policy regarding cancellation of charitable donations.
1. Donation Cancellation
Since donations made through this website are voluntary charitable contributions, they cannot be cancelled once the transaction has been successfully processed.
We encourage donors to carefully review all donation details before confirming payment.
2. Refund or Cancellation Request
If you believe that a donation transaction was completed in error or wish to request a refund under the limited circumstances described in our Refund Policy, please contact us with your request.
Contact Details
Email:
donations@susrut.org
Subject:
Donation Refund / Cancellation Request
3. Information Required
To help us process your request efficiently, please include the following information:
- Full Name
- Mobile Number
- Email Address
- Transaction ID
- Donation Amount
- Date of Donation
- Reason for the Request
4. Review Process
Each cancellation or refund request is reviewed on an individual basis in accordance with our Refund Policy and applicable laws.
We will make every effort to respond within a reasonable timeframe. Submission of a request does not guarantee approval of a refund or cancellation.